By Auren Freitas dos Santos In a long‐awaited and important ruling handed down on 17 October 2025, the Supreme Court of Appeal (“SCA”) has laid to rest the uncertainty surrounding…
By Auren Freitas dos Santos The release of the Community Schemes Ombud Service Consolidated Practice Directive 1 of 2025 has sparked heated debate across social media. Spanning 170 pages, this…
By Auren Freitas dos Santos In this second edition of "A Call for Change: Addressing the Shortcomings of CSOS," we delve further into the interpretative difficulties faced by the Community…
By Auren Freitas dos Santos Welcome to the first instalment of our series titled “A Call for Change: Addressing the Shortcomings of CSOS”. Over the coming months, we will embark…
By Auren Freitas dos Santos In today's fast-paced digital age, the rise of artificial intelligence (AI) has led to unprecedented advancements in various industries, including the legal sector. AI-powered tools,…
By Auren Freitas dos Santos Introduction: On 12 May 2023, the South Gauteng High Court, Johannesburg reviewed and set aside a decision made by the Community Scheme Ombud Service (CSOS),…
By Auren Freitas dos Santos Introduction: In 2022, we had the privilege of providing expert guidance and counsel to a reputable law firm in Johannesburg. Our assistance played a crucial…
By Auren Freitas dos Santos Not many people know that in August 2021 the Community Schemes Ombud Service (CSOS) issued a Practice Directive called “Approval of Special and Unanimous Resolution…
By Auren Freitas dos Santos On 10 November 2022 the Community Schemes Ombud Service (CSOS) issued a practice directive to provide guidance on the protection of personal information and access…
By Ané de Klerk On 14 March 2023, CSOS (Community Schemes Ombud Service) staff circulated a Draft Practice Directive on section 39(7)(b) of the CSOS Act to industry roleplayers via…